I’m positive that every one of you’ve gotten your latest horror tales about delivery your packages. All companies appear to have their share of deadly points. Listed below are my ideas on every service:
1. FedEx—This was once the perfect firm. When it completely, positively needed to be there in a single day, you “FedExed” it. Costs for this service have been cheap. My expertise is they’re now not cheap. Utilizing them by way of eBay is a “no go,” and accumulating insurance coverage on an vintage or collectible can be a “no go” (they advise you to make use of a householders coverage for insurance coverage).
The final two packages I despatched by way of FedEx had horrendous modifications to their delivery charges from the preliminary eBay calculator that FedEx is meant to honor in case your delivery enter is correct. I had a seven-ounce merchandise modified to seven kilos, and FedEx modified the postage through eBay. The opposite merchandise I despatched by way of eBay had $35 of surcharges added to the bottom delivery from eBay’s quote and once more charged to my bank card by way of eBay.
eBay will let you know to name FedEx, and FedEx will let you know the eBay calculator is just an estimate. Hmm. In each instances, the surcharges prompted me to lose cash on the gross sales, and there was no recourse.
2. UPS—They appear to be attempting laborious however by no means get there. I’ve had theft and breakage points with them, and they don’t have a incredible report of accumulating on insurance coverage. I had a $500 merchandise scanned right into a UPS retailer however by no means scanned out, and I used to be by no means reimbursed. Moreover, objects I paid them to pack broke, after which there was a debate over the very fact they broke in delivery.
3. USPS—I’d rank the US Postal Service as primary. I do know they aren’t what they was once, however that’s nearly true for the whole lot. Their costs have gone up dramatically and quicker than inflation. Listed below are their will increase, as famous on Refund Retriever.
I’d argue, from my expertise, that USPS service is greater than the above general. I’ll say it’s apparent their service is down. Nevertheless, automation is considerably enhancing, and persons are attempting laborious. You will get an individual when you’ve gotten a serious problem, and so they care sufficient to attempt to clear up an issue. Their insurance coverage program is mostly simpler to cope with, though I’ve had my share of points, together with solely delivering labels to bins however not the bins or the contents (insurance coverage was not paid, however the native postmaster personally lined it). Georgia had points with a brand new distribution middle that delayed mail by as much as 90 days, however that appears to be behind us.
In conclusion, sure, I’d rank the postal service as #1, however that isn’t saying loads. That is my expertise in Atlanta, and I ship about 500 packages a month. It’s clear that costs are going up quicker than inflation, and the service you get is coming down. I hope it’s not the top of promoting collectibles by way of the mail. Clearly, insurance coverage can be a serious problem. What’s your expertise? Inform me at insider@worthpoint.com.
Will Seippel is the founder, president, and CEO of WorthPoint. Will has been an avid collector since 1974 and supplier of nearly all issues vintage—with an emphasis on ephemera— since 1984. He’s additionally the creator and founding father of HIP, a web site dedicated to recording the perfect of the world’s historical past that has been saved on movie.WorthPoint—Uncover. Worth. Protect.
